Service Offerings

We provide a continuum of services to ensure that you deploy your Pivotal CRM solution successfully and continue to derive increasing value from it over time. We can help you determine the best strategies for using Pivotal CRM software and help you put them into action. We can make sure that your users know how to use the software to its full potential in their individual roles. We can also provide ongoing application maintenance and optimization services to help you ensure that the system meets current and future needs as your business grows and evolves.

Our continuum of services includes:

  • Implementation Services: Meet your business objectives and accelerate return on investment with complete pre-packaged and custom implementation services designed to help you realize the full potential of your CRM solution with speed and efficiency. We also offer the FastPath Implementation Service—CRM in 30 days or less—for rapid upfront returns with the flexibility to extend and enhance your solution at your own pace.
  • Technical Account Management: Gain anytime access to a CRM expert who ensures you get the most from your investment. Our senior technical resources provide ongoing guidance and recommendations to ensure Pivotal CRM applications and the technology infrastructure on which they are built are working up to their full potential.
  • Performance Health Check Services: Meet the performance, stability, and reliability standards your users demand. We can provide complete diagnostic analysis and optimization services to enhance or stabilize your system.
  • Hosting Services: Reap the benefits of CRM without delay. With access to all of the rich functionality in Pivotal CRM applications, Pivotal On Demand provides a cost-effective alternative that gets you up and running fast, scales to your organization's needs, and transfers day-to-day management of your CRM to our hosting team.
  • Application Management Services: Outsource the administration and customization of your Pivotal CRM solutions to a dedicated team of specialists. We can maintain and administer your on-site Pivotal CRM solutions efficiently and cost-effectively over their lifetime.
  • Upgrade Services: Keep up with Pivotal CRM platform enhancements and applications to ensure you're capitalizing on our latest innovations. We bring you the people, best practices, and technology that protect and optimize your CRM investment and smooth upgrade transitions.