Education Services

Ultimately, the success of a CRM initiative is closely tied to user adoption and user skill. Empowering your users, customizers, and administrators with the knowledge they need to use Pivotal CRM to its full potential helps you realize more value from your implementation, sooner.

Pivotal Education Services is the most trusted source for Pivotal CRM training. We equip your team with the knowledge and skills they need to maximize productivity gains and increase business value. Our Education Specialists are highly skilled. They are in constant contact with Pivotal CRM product strategists and developers, which means they understand the products intimately. They are the first to learn of new technical enhancements, ensuring these are incorporated into our education programs in a timely manner. The end result is more valuable training for your company.

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Get the Most Out of Your Investment

Each of your users has a specialized role to play in the success of your CRM system. To ensure your CRM investment yields optimal results, you need to equip all of your users—end users in diverse departments, customizers, and administrators—with the skills to effectively use Pivotal CRM and an understanding of how it can benefit them. Pivotal CRM training enables your team to get up to speed quickly.

  • Technical Education: We give your technical team the skills to administer and customize your Pivotal CRM systems, leading to faster and more effective implementations that meet your end-user needs and can be adapted to meet evolving demands.
  • End-User Education: Get more from your investment by providing your end users with the skills they need to perform key tasks that meet their unique requirements, increasing their productivity and confidence.

Training the Way You Want It

Pivotal CRM trainers offer numerous standardized courses to help you become productive quickly. Whether you need to train large or small groups, you have the flexibility to decide how, when, and where your training takes place.

  • Classroom Training: Our classroom training sessions provide a highly interactive educational experience. To ensure your team acquires the knowledge and skills critical to your project, our instructors run demonstrations and facilitate hands-on exercises. In these sessions, your team can also share experiences with other Pivotal CRM customers and get their questions answered directly by Pivotal's Product Development and Professional Services teams.
  • Live Online Training: Learn from home or on the road with interactive online training. Our real-time, fully interactive online courses are ideal for getting your teams up to speed quickly, without having to leave the office.

Customized Training to Fit Your Needs

Enjoy training courses aligned to your specific company objectives, industry terminology, and business processes with Pivotal CRM Custom Training. We work with you to understand your organization's requirements and deliver training tailored to fit your needs.

  • Classroom or Live Online Training: Custom training services are available over the Internet or in a classroom, at a location of your choice.
  • Train-the-Trainer Packages: We can help your instructors get the knowledge and skills they need to deliver effective training to your end users. This offering emphasizes how to train others to use Pivotal CRM to ensure the effective delivery of course materials.