Pivotal Handheld for Medical Device Manufacturing

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Provide your sales reps with information and resources at the point of purchase—in many cases, places where wireless signals are not welcome—whether that is a doctor's office, an operating room, or an association meeting. Pivotal Handheld enables your sales reps to respond quickly to technical questions about product performance and customization options. It also allows them to track inventory and orders, obtain approvals on pricing, and make change orders, all while on the road. Well-prepared, well-educated reps armed with detailed information during sales calls are likely to be seen as more credible by their prospects, increasing the probability of a sale.

Provide Personalized Service with Pivotal Handheld

Pivotal Handheld for Medical Device Manufacturing is a BlackBerry®-resident application that provides continuous rapid access to key information, regardless of wireless network access, bandwidth, or quality of connection, empowering your mobile employees to:

  • Provide proactive and highly personalized service while visiting customers, with immediate access to order history, parts information, and delivery status
  • Immediately update account information, view the sales pipeline, and place orders while on the road
  • Access a product catalogs, complete with pricing and product specs
  • Access critical data such as productivity and profitability reports, pulled from enterprise systems and other valuable sources
  • Access up-to-the-minute views of all aspects of your business
  • Provide quotes and approvals, access customer data and sales forecasts, and view customer orders and financial metrics while on the go
  • Keep on top of a customer's pricing breaks and volume discounts in the field
  • Collaborate with others in the organization on the resolution of issues

Pivotal Handheld maximizes productivity and effectiveness by providing mobile relationship managers with access to the information they need, whenever and wherever they need it. Client accounts can be updated at any time, allowing mobile users to take advantage of breaks between client meetings to update data while the details are still fresh, instead of having to spend extra time at the end of their day or trip.