Customer Success

We understand the unique needs of the legal profession and have a tailored solution that works the way you do. We have helped numerous legal companies deploy optimal CRM processes, helping them realize tangible and quantifiable results that improve operational effectiveness and client loyalty. The following list reflects just a small sample of Pivotal's legal services customers.

Featured Customers

Leading U.K. Law Firm to Use Pivotal CRM to Continue Driving Profit Growth
Field Fisher Waterhouse Selects Pivotal to Help Achieve Its Ambitious Business Growth Strategy

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Case Studies

CMS Cameron McKenna Drives Business Relationship Management and its Client-Focused Culture with Pivotal CRM

Press Releases

Field Fisher Waterhouse Selects Pivotal to Help Achieve Its Ambitious Business Growth Strategy

We have adopted an ambitious three-year growth strategy, and in order to achieve this we realized that we needed to review our existing client care practices and adopt a far more sophisticated, customer-centric architecture to support the practice. We felt that Pivotal CRM would be the ideal platform for achieving our growth plans and allow us to get more out of the technology than basic contact management.

John Hartle
Marketing Director
Field Fisher Waterhouse

CDC Software: The Customer-Driven Company™

Industry Solutions