Pivotal Handheld for Home Building and Real Estate

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Those who work in the home building and real estate industry are always on the move, often spending time at different home sites, sales centers, and design centers. Pivotal Handheld makes sure that wherever they are, your sales and customer care representatives always have access to the comprehensive prospect, client, and home/property information they need, enabling them to continually move the sales cycle forward and provide rapid, efficient customer care.

Create Customers for Life with Pivotal Handheld

Pivotal Handheld for Home Building and Real Estate is a BlackBerry®-resident application that provides continuous rapid access to key information, regardless of wireless network access, bandwidth, or quality of connection, empowering your mobile employees to:

  • Access information about communities, lots, homesites, plans, elevations, and available options to answer homebuyer or homeowner questions on the spot
  • View rich client profiles and contact information, enabling them to personalize client interactions, brush up before a meeting, and respect client preferences
  • Submit or approve quotes remotely, accelerating sales cycles
  • Furnish mobile customer care personnel with full home histories (including option and subcontractor information) and warranty information
  • Provide home inspectors with comprehensive checklists to follow and complete as they do home walk-throughs
  • Immediately identify issues and assign tasks to sub-contractors for rapid follow-up

Pivotal Handheld maximizes productivity and effectiveness by providing mobile relationship managers with access to the information they need, whenever and wherever they need it. Client accounts can be updated at any time, allowing mobile users to take advantage of breaks between client meetings to access or update data while the details are still fresh, instead of having to spend extra time at the end of their day or meeting. Having information available when needed greatly facilitates any work being performed.