Customer Success

Developed in close collaboration with customers and partners, Pivotal CRM for Home Building and Real Estate is uniquely tailored to industry-specific best practices, designed to meet the needs of:

  • Home builders (single and multifamily)
  • Title and mortgage companies
  • Property managers (residential and commercial)
  • Destination property developers, and
  • Master-planned communities

Our forward-looking customers invest in technology strategically to support all of their customer-centric activities. Pivotal has helped numerous companies across home building and adjacent industries deploy optimal CRM processes, helping them realize tangible and quantifiable results that improve operational effectiveness and customer loyalty, whether their activities concern 300 or 30,000 homes per year.

Pivotal customers include a large number of America's top 100 builders, including two of the country's top ten builders, as well as numerous mortgage and title companies, property managers, destination property developers, and other real estate firms.

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